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| In order to prevent and detect fraud, we will share data with insurers, financial services providers, fraud prevention agencies, the police and other law enforcement bodies. | |||||||||||||||||||||
| > | What is fraud | ||||||||||||||||||||
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Whilst there is no legal definition of fraud, for the purposes of our fraud policy,
it is defined as follows:- Any attempt to gain funds, an advantage, information or other assets by deception , illegal or dishonest means, whether acting alone or in collusion with other parties and any deliberate false entry or omission of material facts in order to misrepresent the true position. |
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| > | How to report fraud | ||||||||||||||||||||
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If you or anyone you know has information on suspected insurance fraud this can
be reported confidentially in a number of ways
ChaucerDirect can be contacted by:
• Any insurance fraud can be reported to the Insurance Fraud Bureau (IFB) Cheatline: on 0800 328 2550. • Alternatively Crimestoppers can be contacted: on 0800 555 111. Please provide as much information as possible, though, we will require at least one method of identification of any suspect (name, address, policy number, car registration number etc). |
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| > | Fraud prevention agencies | ||||||||||||||||||||
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If false or inaccurate information is provided and fraud is identified or suspected,
details may be passed to fraud prevention agencies.
Law enforcement agencies may access and use this information. We and other organisations may also access and use this information to prevent fraud and money laundering, for example when: • Checking details on applications for credit, for managing credit or related facilities and recovering debt; • Checking details on insurance proposals and claims; • Checking details of job applicants and employees. We, and other organisations may access and use from other countries the information recorded by fraud prevention agencies. We can provide the names and addresses of the agencies we use if you would like a copy of your information held by them. Please contact us at the address below. The agencies may charge a fee. If you would like a copy of the information we hold about you, please write to: The Data Protection Officer, Plantation Place, 30 Fenchurch Street, London, EC3M 3AD, quoting your reference. A fee may be payable. |
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ChaucerDirect is committed to preventing and detecting fraud, and prosecuting those who perpetrate it.
