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Q1. Will I be charged for cancelling my policy? view answer show/hide answer
Q2. I have not heard of you before, how long have ChaucerDirect been trading for? view answer show/hide answer
Q3. Can I use my No Claims Bonus on more than one vehicle? view answer show/hide answer
Q4. What types of No Claims Bonus are acceptable? view answer show/hide answer
Q5. What happens if I do not provide documentary evidence of my No Claims Bonus? view answer show/hide answer
Q6. Is your call centre UK based? view answer show/hide answer
Q7. What claims are relevant to my quotation and my policy? view answer show/hide answer
Q8. What happens if I forget (or intentionally avoid) to declare a previous claim? view answer show/hide answer
Q9. What happens if a search of the CUE or MIAFTR register(s) show undisclosed claim(s)? view answer show/hide answer
Q10. Do I have to continue paying my instalments if my car is declared a total loss? view answer show/hide answer
Q11. What is a voluntary excess? view answer show/hide answer
Q12. Do I get a courtesy car in the event of a claim? view answer show/hide answer
Q13. Does my premium increase if I pay by monthly instalments? view answer show/hide answer
Q14. How many years no claims bonus will I lose if I have a fault claim? view answer show/hide answer
Q15. Am I covered on a comprehensive basis while abroad? view answer show/hide answer
Q16. If my circumstances change during the policy, do I have to tell you immediately or is it ok to notify you at renewal? view answer show/hide answer
Q17. I have broken my arm. Am I still covered to drive my car? view answer show/hide answer
Q18. What does no claims bonus protection mean? view answer show/hide answer
Q19. Can I teach someone to drive in my car? view answer show/hide answer
Q20. Does my policy include breakdown cover? view answer show/hide answer
Q21. Do ChaucerDirect cover imported vehicles? view answer show/hide answer
Q22. Can I lower my initial deposit payment and increase my monthly instalments? view answer show/hide answer
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