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>	What should I do if my circumstances change during the period of insurance?
You must tell us as soon as possible about any changes which could affect your insurance. Here are some examples of changes you should tell us about: · A change of car · A change in the way you use your car · Details of any changes you make to your car, if these make your car different to the manufacturer’s   standard specification · A change of address · A change of occupation (including any part-time work) · Convictions and prosecutions We may then re-assess your cover and premium. If you have not kept us informed of any changes to your details, this could lead to your claim not being paid or your insurance not being valid. Please call us on 01227 28 40 20 to make any changes to your policy.
>	How do I provide proof of No Claims Bonus (NCB)?
You can provide proof of your no claims bonus in a number of ways: - Your current renewal schedule showing the number of years no claims bonus - A letter from your previous insurer showing the number of years no claims bonus - An email attachment from your previous insurer showing the number of years no claims bonus If it is for a named driver discount, or company car discount then you can provide proof of your years of claim free driving in a number of ways: - A letter from your previous employer detailing no claims - If you have been a named driver, a copy of the schedule detailing you as a named driver from your previous insurer
>	What should I do if I want to make temporary changes to my policy?
Once you have your new details, telephone us on 01227 28 40 20 to make changes to your policy. Temporary vehicles are only acceptable if they are similar type, performance & value to the original vehicle. Temporary substitutions (i.e. where we are no longer covering the original vehicle) do not usually attract any additional charge. Temporary additional vehicles (i.e. where we are covering an extra vehicle) will normally require you to pay an additional premium. Temporary additional drivers may be acceptable, dependent on their age and driving history.
>	What happens if I want to go abroad?
All of Chaucer's policies will give you the minimum level of cover you require within the European Union and most will give full policy cover for 90 days. You will need to refer to your insurance policy booklet to clarify the level of cover and give us a call if you have any queries.